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Frequently Asked Questions
Find quick answers to common questions about our payment services.
How quickly can I integrate Sapniverse Pay?
Most businesses can integrate our payment gateway within 1-2 days using our comprehensive SDKs and API documentation. Our team is available to help with any technical questions during the integration process.
What payment methods do you support?
Sapniverse Pay supports all major credit and debit cards, ACH transfers, digital wallets (Apple Pay, Google Pay), and alternative payment methods like PayPal. We're constantly expanding our payment method offerings.
How do your fees work?
Our pricing is transparent with a simple fee structure based on transaction volume. We charge a small percentage + fixed fee per transaction. Volume discounts are available for businesses processing over $100,000 monthly. Contact our sales team for a custom quote.
How do refunds and disputes work?
You can process refunds directly through our dashboard or API. For disputes, we provide tools to help you respond efficiently with evidence. Our team offers guidance throughout the process to help maximize your win rate.
Is Sapniverse Pay secure and compliant?
Yes, we're PCI-DSS Level 1 compliant and use industry-leading encryption standards. We implement advanced fraud protection tools and comply with regional regulations like GDPR and CCPA.
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